Terms and Conditions

Effective Date: October 15, 2025
Last Updated: October 15, 2025

1. Introduction

Welcome to Softiustech (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website at softiustech.com or purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or purchase our products.

2. Definitions

“Products” refers to all digital goods, including but not limited to themes, templates, plugins, extensions, software, and related digital assets sold through our platform.

“Services” refers to support, updates, documentation, and any other services we provide.

“You,” “Your,” or “Customer” refers to the individual or entity purchasing or using our Products or Services.

“License” refers to the right to use our Products as specified in the applicable license agreement.

“Account” refers to your registered account on our platform.

3. Account Registration

3.1 Account Creation

To purchase Products, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

4. Purchases and Payments

4.1 Product Pricing

• All prices are listed in USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to modify product pricing at any time
• Price changes do not affect purchases already completed

4.2 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Other payment processors as available

4.3 Payment Processing

• All payments are processed securely through third-party payment processors
• We do not store your complete credit card information
• Payment must be received before product delivery
• You agree to pay all applicable fees and charges

4.4 Taxes

You are responsible for paying all applicable taxes, duties, and government fees. Prices do not include taxes unless explicitly stated.

4.5 Failed Payments

If payment fails or is reversed, we may:

• Suspend your access to Products
• Cancel your license
• Pursue collection of outstanding amounts

5. Product Licenses and Usage Rights

5.1 License Grant

Upon successful payment, we grant you a non-exclusive, non-transferable license to use the Product according to the license type purchased:

Regular License:

• Use on one website/project
• For personal or commercial use
• Cannot be resold or redistributed
• Lifetime updates included

Extended License:

• Use on multiple websites/projects (as specified)
• For personal or commercial use
• Cannot be resold or redistributed
• Priority support included

Developer License:

• Use on unlimited client projects
• For personal or commercial use
• Cannot be resold as standalone products
• White-label rights may be included

5.2 License Restrictions

You may NOT:

• Resell, redistribute, or sublicense Products
• Share Products with others
• Use Products to create competing products
• Remove copyright notices or branding (unless white-label rights included)
• Reverse engineer or decompile Products
• Claim Products as your own work

5.3 License Violations

Violation of license terms will result in:

• Immediate license termination
• Legal action if necessary
• No refund of purchase price

6. Product Delivery

6.1 Digital Delivery

• Products are delivered digitally via download links
• Download links are sent to your registered email address
• Links are typically available immediately after payment
• Download links expire after a specified period (usually 7-30 days)

6.2 Access to Products

• You can access purchased Products through your account dashboard
• Download Products as many times as needed during link validity
• We are not responsible for failed downloads due to internet issues

7. Refunds and Returns

Our refund policy for digital products is detailed separately in our Return and Refund Policy document. Key points:

• 14-day money-back guarantee for eligible requests
• Refunds subject to specific eligibility criteria
• No refunds after product download in most cases
• Contact support@softiustech.com before requesting refunds

For complete refund terms, please review our Return and Refund Policy.

8. Product Support and Updates

8.1 Support Services

• Support is provided via email at support@softiustech.com
• Response time varies by license type
• Support includes bug fixes and usage assistance
• Support does not include customization or installation services

8.2 Product Updates

• Regular updates are provided for bug fixes and improvements
• Updates are included for the lifetime of the Product
• Major version upgrades may require additional payment
• You are responsible for backing up before updates

8.3 Product Discontinuation

• We may discontinue Products at any time
• Existing customers retain their licenses
• Support may be limited for discontinued Products
• We will provide reasonable notice when possible

9. Intellectual Property Rights

9.1 Our Rights

All Products, including code, design, documentation, and branding, are owned by Softiustech or our licensors. We retain all intellectual property rights not explicitly granted to you.

9.2 Trademarks

“Softiustech” and our logos are trademarks. You may not use our trademarks without written permission.

9.3 Copyright

All Products are protected by copyright laws. Unauthorized copying, distribution, or modification is prohibited and may result in legal action.

9.4 DMCA Policy

If you believe your copyright has been infringed, contact us at support@softiustech.com with:

• Description of copyrighted work
• Location of infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury

10. User Responsibilities

10.1 Acceptable Use

You agree to:

• Use Products legally and ethically
• Comply with all applicable laws and regulations
• Not use Products for illegal purposes
• Not use Products to harm others or our systems

10.2 Prohibited Activities

You may NOT:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Engage in fraudulent activities
• Harass or abuse our staff or other users
• Attempt to breach our security measures
• Use Products to spam or send unsolicited communications

10.3 Content Responsibility

You are solely responsible for:

• Content you create with our Products
• Ensuring your use complies with applicable laws
• Obtaining necessary rights and licenses for your content
• Any damages resulting from your use of Products

11. Third-Party Services and Integrations

11.1 Third-Party Content

Our Products may include or integrate with third-party services, plugins, or content. We are not responsible for:

• Third-party products or services
• Third-party terms and conditions
• Third-party privacy practices
• Compatibility issues with third-party products

11.2 External Links

Our website may contain links to external websites. We are not responsible for:

• Content on external websites
• Privacy practices of external sites
• Availability of external sites

12. Warranties and Disclaimers

12.1 Limited Warranty

We warrant that:

• Products will substantially perform as described
• We will make reasonable efforts to fix bugs
• We have the right to license Products to you

12.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED ABOVE, PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY – We do not warrant Products are suitable for your purposes
• FITNESS FOR A PARTICULAR PURPOSE – We do not warrant Products will meet your specific needs
• NON-INFRINGEMENT – We do not warrant Products are free from third-party claims
• ERROR-FREE OPERATION – We do not warrant Products will be error-free or uninterrupted
• COMPATIBILITY – We do not warrant compatibility with all systems or software

12.3 No Guarantee of Results

We do not guarantee that Products will:

• Increase your sales or revenue
• Improve your search rankings
• Generate specific outcomes
• Work with all third-party products

13. Limitation of Liability

13.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO PRODUCTS OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT IN QUESTION.

13.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES – Including lost profits, lost data, or business interruption
• CONSEQUENTIAL DAMAGES – Including damages arising from your use or inability to use Products
• INCIDENTAL DAMAGES – Including damages from third-party claims
• SPECIAL DAMAGES – Including unique or extraordinary damages
• PUNITIVE DAMAGES – Including damages intended to punish

13.3 Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Softiustech, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of Products
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Content you create with our Products
• Your breach of license terms

15. Privacy and Data Protection

15.1 Privacy Policy

Your use of our website and Products is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

15.2 Data Collection

We collect and process personal data as described in our Privacy Policy, including:

• Account information
• Purchase history
• Support communications
• Usage data

15.3 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security.

16. Modifications to Terms

16.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

16.2 Notice of Changes

We will make reasonable efforts to notify you of material changes via:

• Email to your registered address
• Notice on our website
• Notice in your account dashboard

16.3 Continued Use

Your continued use of Products after changes constitutes acceptance of the modified Terms. If you do not agree with changes, you must stop using Products.

17. Termination

17.1 Termination by You

You may terminate your account and cease using Products at any time. Termination does not entitle you to a refund except as provided in our Refund Policy.

17.2 Termination by Us

We may terminate or suspend your access immediately, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment
• Abuse of our staff or systems
• Any reason at our sole discretion

17.3 Effect of Termination

Upon termination:

• Your license to use Products is revoked
• You must cease all use of Products
• You must delete all copies of Products
• We may delete your account and data
• Sections that should survive termination remain in effect

17.4 Survival

The following sections survive termination:

• Intellectual Property Rights
• Warranties and Disclaimers
• Limitation of Liability
• Indemnification
• Governing Law and Dispute Resolution

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

18.2 Jurisdiction

Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction]. You consent to the exclusive jurisdiction of these courts.

18.3 Dispute Resolution Process

Before filing any legal action, you agree to:

1. Contact us at support@softiustech.com to attempt resolution
2. Provide detailed description of the dispute
3. Engage in good faith negotiations for at least 30 days

18.4 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions or representative proceedings.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Softiustech regarding Products and Services.

19.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

19.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

19.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

19.5 Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters
• War or terrorism
• Government actions
• Internet or power outages
• Pandemics or epidemics

19.6 Relationship

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Softiustech.

19.7 Language

These Terms are written in English. Any translations are for convenience only. The English version prevails in case of conflicts.

20. Specific Product Terms

20.1 WordPress Plugins and Themes

• Compatible with current WordPress version at time of purchase
• No guarantee of compatibility with future WordPress versions
• May require specific PHP version or server requirements
• You are responsible for backups before installation

20.2 Shopify Themes

• Compatible with Shopify platform
• Subject to Shopify’s terms and policies
• May have specific feature limitations based on Shopify plan

20.3 Code and Scripts

• Provided “as is” without customization
• May require technical knowledge to implement
• Compatibility depends on your environment

21. Contact Information

For questions about these Terms or our Products:

Email: support@softiustech.com
Website: https://softiustech.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

For legal notices, contact us at the email address above with “Legal Notice” in the subject line.

22. Acknowledgment

BY PURCHASING OR USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You are of legal age to enter into this agreement
• You have authority to agree to these Terms
• You understand the limitations and disclaimers contained herein

Updates to These Terms

We may update these Terms periodically. The “Last Updated” date at the top indicates when the most recent changes were made.

We encourage you to review these Terms regularly to stay informed of any updates.

Summary (Not Legally Binding)

This is a simplified summary for your convenience. The full Terms above are the legally binding agreement.

What you can do: ✅ Use Products according to your license type
✅ Receive updates and support
✅ Request refunds per our policy

What you can’t do: ❌ Resell or redistribute Products
❌ Violate license restrictions
❌ Use Products illegally
❌ Share Products with others

Important notes:

• Products sold “as is” with limited warranties
• Our liability is limited to your purchase price
• You’re responsible for your use of Products
• We can modify Terms at any time

Read the full Terms above for complete legal details.